70 Bedells Ave, Black Notley, Braintree, Essex, CM77 8NA
- Important Notice
We at Active Fuels Ltd take your privacy seriously with the personal data you provide us with which will be used lawfully, fairly and in a transparent way.
We may change this policy so please check this page to ensure that you’re happy with any changes. This policy document is effective: 1st May 2018.
- Personal Data we may collect and why
Personal data is any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of products and services).
We collect and process personal data about our:
Suppliers and service providers;
Advisers, consultants and other professional experts;
Employees and prospective employees; and enquirer complainants.
You have the right under the General Data Protection Regulation (GDPR) to object to us processing your personal data for our legitimate business interests or for direct marketing purpose.
You have the right to access any information we maintain about you to:-
Ensure your data is accurate, if you believe that any information we are holding is incorrect or incomplete, please write or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Restrict or supress personal data.
Have any data we might hold removed from our data base upon request.
To raise a complaint to the information Commissioner’s Office.
How is your information used?
Contact details: your name, (including company details) email address, and telephone numbers so we can contact you in response to an enquiry you make via our site or in relation to the product and services that we provide.
Payment details: your card information is not held by us. It is collected by our third party payment processors, who specialise in the secure online capture and processing of debit card transaction. We may need to ask for your bank details over the telephone or by email should we need to make any payments to you.
Who has access to your information?
We hold your personal information solely for the purpose of supplying you with the product or services we sell to you. No one outside Active Fuels Ltd has access to your information and we will not sell or rent your information to any third party individual or organisation.
Third Party Services Providers working on our behalf. We may pass your information to our third party service provider, agents, subcontractors and other associated organisation for the purpose of completing tasks and providing services to you on our behalf (for example, to repair damage property) or debt recovery agencies. However, when we use third party service providers we disclose only the personal information that is necessary to deliver the service.
- How long we retain your personal data
Your personal data will be retained by us as long as there remains a valid lawful basis for retaining it. We will keep data retention under regular review.
Accounting information (such as invoices) will be retained for at least 6 years in line with the tax legislation. Contractual documentation will be held for 6 years.